Ripple is hiring!

AI fluency and adoption

• Leading the evolution of AIQ, Ripple's artificial intelligence literacy program, from its current basic self-paced experience to a comprehensive, multi-format learning ecosystem.
• Run live AI demos, host workshops, and provide a visible, trusted voice for real-life AI use.
• Use Claude and other AI solutions to build AI-driven tools and experiences that solve real-world performance and career development problems.
• Develop AI builds to advance your learning and development capabilities and tools, including our personal development plans, AI coaching, and more.
• Support hackathons and innovation events； Be one of the first places people go to understand what AI can actually do for their jobs.

Communication Learning and Culture Framework

• Develop strategies to embed the Real Colors framework into core initiatives, manager conversations, and onboarding experiences to make it a true cultural pillar at Ripple.
• Ensure Ripple's values ​​are centered around our company-wide initiatives and drive cohesion across multiple business lines globally.
• Promote understanding of the Ripple product line across the organization and discover where product training can help align business units and advance the One Ripple mission.
• Champion Ripple's learning ecosystem ranges from professional development stipends to platforms like LinkedIn Learning, Coursera, O'Reilly, and more.

Assistance, on-site and coaching

• Manage the team's intake and triage process for on-site requests. You won’t make everything happen, but you will have processes and quality standards.
• Work with the Learning and Development team to design and deliver experiences that improve performance, build strong trust and relationships, and get work done.
• Facilitate in-person and virtual meetings at all levels by making a presence that people want to stay in the room with.
• You will coach individuals and leaders in one-on-one or small group settings to help better understand their needs and deploy solutions to support their growth and performance.

corporate capability strategy

• Partner with the Director of Learning and Development, HRBP and business leaders to identify company-wide skills gaps and design solutions that drive growth.
• Conduct needs analysis, develop learning strategies, and communicate plans clearly and firmly to senior leadership.
• Build clean, actionable and real-world support resources, workshops, Confluence pages, Rise modules.

• 6+ years' experience in Learning and Development, Support or a closely related field - experience operating at a strategic level, not just delivering projects.
• Demonstrated AI practitioner experience: You’ve built tools, automated workflows, or designed AI-driven experiences—not just using AI as a shortcut to productivity.
• Proven facilitation and coaching skills in person and virtually with diverse audiences including executives, engineers, and global teams.
• Experience conducting needs analysis and translating results into learning strategies that are presented to and supported by senior leadership.
• Comfort with data: Use it to build cases, identify gaps, and decide what to keep, change, or retire.
• Experience using Articulate Rise, Confluence or equivalent tools is preferred.
• People management experience preferred； It adds credibility when working with leaders and managers at all levels.